Frequently asked questions

Everything we get asked often, about the guides, orders and the Canadian immigration process.

📦 Guides and orders

Immediately after payment, Gumroad sends you an email with a direct download link. You also keep permanent access to your Gumroad account to find your purchases at any time.
Yes. As soon as an IRCC or Quebec regulation changes significantly, the relevant guide is updated and Gumroad automatically sends the new file to all buyers. No action on your part, no fees.
Yes. Payments are processed by Gumroad, an established digital sales platform that accepts Visa, Mastercard and PayPal. Guidofly does not collect or store any payment card data.
Due to the digital and immediately downloadable nature of the products, no refund is granted after download. In case of a technical problem (file not received, corrupted or inaccessible), contact us: we will fix it quickly.
The guides are licensed for personal use, reserved for the buyer. Redistribution or resale is prohibited. If someone you know needs one, they can buy it directly on the site.

🍁 Process and immigration

No. Our guides are informational resources that help you understand and prepare your process. They do not constitute legal advice. For a complex or personalized situation, consult a Regulated Canadian Immigration Consultant (RCIC) accredited by the CICC.
Quebec is the only province that requires a provincial document, the CAQ (Quebec Acceptance Certificate), before the federal study permit issued by IRCC. Doing the steps in the wrong order can cause weeks of delay. The guide details the exact order.
Yes. Each guide is based on current IRCC and MIFI regulations and cites its official sources. As regulations change regularly, buyers automatically receive every significant update.
For French speakers settling in Canada, students, recent graduates and newcomers, particularly from France, the Maghreb, sub-Saharan Africa and Belgium.
Our guides and our support cover general information and technical questions (access, downloads, guide content). However, we do not provide personalized advice on an individual immigration situation: that is the role of a Regulated Canadian Immigration Consultant (RCIC) or a lawyer. For your specific case, we invite you to consult one.

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Guidofly is a publisher of informational digital resources. Guidofly is not a law firm and does not provide legal immigration advice. The information is based on current IRCC and MIFI regulations and may change. For any personal or complex situation, consult a Regulated Canadian Immigration Consultant (RCIC) accredited by the CICC.